DIRECTOR: Good morning. Welcome to the Early Learning Childcare Centre. How may I help you?

CAROL: Hi. I spoke to you last week about enrolling my daughter to next year.

DIRECTOR: Oh, yes. I’ll just get some details from you. So, you’re her mother?

CAROL: That’s right.

DIRECTOR: And, can I have your name?

CAROL: It’s Carol, Carol Smith. (Example)

DIRECTOR: And your daughter’s name?

CAROL: It’s Kate.

DIRECTOR: Now, we have several groups at the centre and we cater for children from three to five years old. How old is your daughter?

CAROL: She’s three now but she turns four next month.

DIRECTOR: {[I’ll put four down because that’s how old she’ll be when she starts.][1]}

CAROL: Fine, she’s so excited about her birthday and coming to the centre.

DIRECTOR: That’s good to hear. And what’s your address?

CAROL: {[It’s 46 Wombat Road, that’s W-O-M-B-A-T. Woodside 4032.][2]}

DIRECTOR: And what’s the phone number?

CAROL: Oh… it’s… 3345 9865.

DIRECTOR: So, have you decided on the days you’d like to bring your daughter here?

CAROL: I’d prefer Monday and Wednesday if possible.

DIRECTOR: Mmm. I’ll check, Monday’s fine, but I think the centre is already full for Wednesday. Erm. Yes. Sorry. It seems to be a very popular day. We can offer you a Thursday or a Friday as well.

CAROL: {[Oh dear. I suppose Thursday would be all right][3]} because she has swimming on Friday.

DIRECTOR: OK, got that. Because a lot of parents work, we do offer flexible start and finish times. We are open from 7:30 in the morning until 6 o’clock at night. What time would you like your daughter to start?

CAROL: {[I need to get to work in the city by 9:00 so I’ll drop her off at 8:30.][4]} You’re pretty close to the city here so that should give me plenty of time to get there.

DIRECTOR: That’s fine. Now, we also need to decide which group she’ll be in. we have two different groups and they’re divided up according to age. There’s the green group. Which is for three- to four-year-olds. And then there’s the red group which is for four- to five-year-old.

CAROL: She’s quite mature for her age and she can already write her name and read a little.

DIRECTOR: Well, {[I’ll put her in the red group][5]} and we can always change her to the green one if there are any problems.

CAROL: That sounds fine.

DIRECTOR: OK. Let’s move on to meals. We can provide breakfast, lunch and dinner. As she’s finishing pretty early, she won’t need dinner, will you give her breakfast before she comes?

CAROL: {[Yes, she’ll only need lunch.][6]}

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DIRECTOR: Now, does she have any medical conditions we need to know about? Does she have asthma or any hearing problems for example?

CAROL: {[No. But she does need to wear glasses.][7]}

DIRECTOR: Oh, I’ll make a note of that.

CAROL: Yes, she’s pretty good about wearing them, she can’t see much without them.

DIRECTOR: Right. OK. Now, I also need emergency contact details.

CAROL: So what sort of information do you need?

DIRECTOR: Just the name and number of a friend or family member we can contact in case we can’t get hold of you at any time.

CAROL: {[OK. That’d better be my sister … Jenny Ball.][8]} That’s B-A-double L. Her phone number is 3346 7523.

DIRECTOR: Great. {[So she is the child’s aunt?][9]}

CAROL: Yes, that’s right.

DIRECTOR: I’ll make a note of that as well. Now, is there anything you’d like to ask?

CAROL: What about payment? How much are the fees each term?

DIRECTOR: Well, for two days and the hours you’ve chosen, that will be $450 altogether.

CAROL: OK, and do I have to pay that now?

DIRECTOR: No, we send out invoices once the children start at the centre. You can choose to pay at the end of each term or we do offer a slightly discounted rate {[if you pay every month.][10]}

CAROL: {[Oh, I’ll do that then.][10]} I find it easier to budget that way and I’m not used to the term dates just yet.

DIRECTOR: Good, it makes it a lot simpler for us as well. Well, that’s everything. Would you like me to show you around…?

Early Learning Childcare Centre

Enrolment Form